Income Tax Assistance – Volunteer Program 2019 |Service d’aide en impôt – Programme des bénévoles


In 2019, as a part of the Community Volunteer Income Tax Program, Alexandre Compabilité Spécialisé Ltée hosted remote free tax clinics where volunteers prepared tax returns for eligible people.

A free tax clinic is a place where eligible people who have a modest income and a simple tax situation can go to get their tax returns done for free.

2019 was a milestone for both Community Volunteer Income Tax Program and Alexandre Comptabilité Spécialisé Ltée; the first one turned 30, and the second one was incorporated as sole proprietorship practice established in 2004 has grown to a recognizable community member.

For the first time in its history of the practice, Alexandre Comptabilité Spécialisé Ltée registered for, organized, recruited volunteers, and operated a free tax clinic for individuals living in Ottawa-Gatineau region.

As a result, many individuals remained eligible for various social assistance programs, such as education aid or social support, to name a few.

To Encrypt or Not to Encrypt? That’s not a Question!

Vera Crypt and How to secure Taxpayer Data Instructions

This post will help to set-up secured environment for digital files containing confidential information.


1. Power-up File Encryption with VeraCrypt

To set-up an encrypted environment, we will use VeraCrypt encryption software. It can be downloaded from this location. Once VeraCrypt was installed, and the encrypted file container was set-up, follow these steps:

  1. Insert USB Key dedicated for storing taxpayers’ files with encrypted file container saved on it.
  2. Start VeraCrypt program (Double Click on Vera Crypt icon on your desktop).

You should now see VeraCrypt program open.

  1. Click on Select File button. It will get you to Open File dialogue. Browse to your CVITP dedicated USB key.
  2. Click on CVITP (E) USB key drive, and select the CVITP Tax Returns encrypted file container.
  3. Click Open

At this point, the path to the encrypted file should be visible in drop-down list. Next step is to select the drive letter under which the encrypted file will be mounted.

In the Volumes List, select the drive letter to use for mounting encrypted file. For example, let’s select drive H:

  1. Select Drive “ H “
  2. Click Mount button to mount selected encrypted file container
  3. Enter the Password, and click OK

It can take several seconds to mount encrypted file container. Once process finishes, the encrypted file container should be mounted under Drive H: This drive H: will be destination for storing taxpayers files.

To access encrypted drive H: do the following steps:

  • Open the File Explorer
  • Select My PC, click on down arrow to populate all folders and drives. Down this list locate an item that says Local Disk H:
  • Click on drive H:, and you should see the files and folders encrypted on it.

We will store taxpayers files in a folder CVITP 2018. Create this folder if it doesn’t not exist yet.

2. Tax Software and Taxpayer’s File

To be added ...

Credits: John MacMillan for compiling initial list of instructions.

What CVITP Volunteer is required to do?

As a volunteer with the Community Volunteer Income Tax Program, you agree to:

  • protect the taxpayer’s privacy by never using or divulging any information provided by the taxpayer for any purpose other than the preparation of his or her income tax and benefit return;
  • offer my services free of charge and decline any monetary reward that may be offered to me;
  • return the completed income tax and benefit return to the taxpayer directly, or to the community organization;
  • not keep any copies of a taxpayer’s income tax and benefit return (paper or electronic);
  • have the taxpayer sign Form TIS60, Community Volunteer Income Tax Program – Taxpayer Authorization and return it to the taxpayer;
  • only use the Community Volunteer Income Tax Program tax software to prepare returns for eligible taxpayers;
  • not use the tax software for monetary gain;
  • not copy or allow copies to be made of the tax software;
  • encrypt taxpayers’ returns using the tax software and save electronic copies only on an encrypted USB flash drive, and transmit the return to the Canada Revenue Agency within 48 hours of preparation;
  • delete all electronic copies of the taxpayer’s return, no later than 48 hours after its transmission to and acceptance by the Canada Revenue Agency;
  • allow the CVITP to share my contact information and registration approval with my affiliated community organization(s), or with other CVITP community organizations in my area if I require assistance to become affiliated; and
  • allow the Community Volunteer Income Tax Program to make sure that I meet the security requirements to become a volunteer.

Get Your Tax Return Done at a Free Tax Clinic


During tax filing season, Alexandre Comptabilité Spécialisé Ltée volunteers a portion of its time to the community.

As part of the Community Volunteer Income Tax Program (CVITP), we land our hand to complete income tax and benefits returns for individuals with modest income and a simple tax situation. In general, you can qualify if you have no income or if your income falls under any of these criteria:

  • employment income is around $15,000
  • pension income, benefits or support payments
  • RRSP
  • scholarships or grants
  • interest (under $1,000)

We do not complete free returns for individuals who:

  • are self–employed or have employment expenses
  • have business or rental income and expenses
  • have capital gains or losses
  • filed for bankruptcy
  • are completing a tax return for a deceased person

For more information contact Alexandre Comptabilité Spécialisé Ltée at cvitp@activcount.ca

Community Volunteer Income Tax Program


I. Register Yourself as a Volunteer and Get Affiliated with Alexandre Comptabilité Spécilisé Ltée.

Do you like helping people, need the experience to add to your resume, or simply enjoy doing tax returns? Volunteer at our free tax clinic to complete tax returns for eligible people in Ottawa-Gatineau area.

To volunteer at our free tax clinic, you must be affiliated with our organization that participates in the Community Volunteer Income Tax Program.

What your task of the day will be?

As a volunteer, you will complete tax returns for eligible people who have a modest income and a simple tax situation, or help direct taxpayers.

You can volunteer as often as you want. The busiest time is tax season, from the end of February to early May, but many people need help throughout the year.

Some experience doing tax returns is helpful, but you will be given web-based training about volunteer responsibilities, taxes, and how to use the tax software. More detailed responsibilities of a volunteer can be viewed here.

3 Steps to Get Yourself Registered

In order to get yourself ready on time you have to register or renew your registration between the third week of October and the beginning of February. If you register later than this, you may not be able to get training or get your EFILE approval in time.

Registration can be done in 3 steps:

Step 1: Fill out the online registration form with CRA.
State that you plan to volunteer with Alexandre Comptabilité Spécialisé Lteé.

In addition, fill out this volunteer Registration Form with Alexandre Comptabilite Specialise Ltee.

Step 2: Register for separate volunteer EFILE
To file tax returns electronically (recommended), you must apply for an EFILE account or renew your existing account. Do this early, since it can take up to 6 weeks to process your application. You will be notified by email or letter when you are approved.

Step 3: Meet security requirements
To meet security requirements, you must be approved to use EFILE (recommended) or give your community organization a valid police records check (less than 3 years old).

Another registration link.

II. Complete Training

The Canada Revenue Agency (CRA) and Revenu Québec offer online training in a totally new format this year. The list below contains key training reference material.

  1. Use this file E-Menu or register for workshops here
  2. Training Program

III. Obtain the Tax Software

  1. Download tax software.
  2. Use the installation key provided to you by Alexandre Comptabilité Spécialisé Ltée.

Contact Alexandre Comptabilité Spécialisé Ltée for more information at (613) 882-8404 or inbox@activcount.ca


Frequently Used Forms and Websites

We are Looking for Volunteers for Income Tax Returns Clinic


Do you like helping people, need experience to add to your resume, or simply enjoy doing tax returns?

Volunteer at a free tax clinic to complete tax returns for eligible people in Ottawa-Gatineau area.

For several years Alexandre Comptabilité Spécialisé Ltée has been helping individuals with modest income and simple tax situations to prepare their income tax and benefit returns, for free.

We are looking for volunteers to complete tax returns for eligible people who have a modest income and a simple tax situation or help direct taxpayers. You can volunteer as often as you want. Some experience doing tax returns is helpful, but you will be given web-based training about volunteer responsibilities, taxes, and how to use the tax software.

So, if you like helping people, need experience for your resume, or simply enjoy completing tax returns, please contact Alexandre Comptabilité Spécialisé Ltée at inbox@activcount.ca.